Privacy Policy

Effective Date: April 15, 2025

White Rose Crafts & Nursery Sales 1957 Ltd. (“White Rose”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard the Personal Information of our customers and users. It applies to all Personal Information collected by us:

• on https://www.whiterose1957.ca and any other website or mobile application linking to this Policy (the “White Rose Sites”);
• when you engage with us on social media;
• when you make purchases or use our services;
• when we otherwise interact with you (via phone, email, etc.)

(collectively, the “Services”).

By using our Services, you agree to the practices described in this Policy.

Definitions

• Cookies: Small text files used to recognize repeat visitors and improve your browsing experience.
• Personal Information: Information about an identifiable individual.
• User: Any individual using our Services.
• You: Any person browsing or interacting with our Services.

Information We Collect

Information You Provide

We collect Personal Information when you:

• Submit forms on our site (e.g., contact, order, or inquiry forms)
• Make a purchase or request customer support
• Communicate with us in any way

This may include your name, contact details, order history, shipping address, or other relevant details.

Automatically Collected Information

When you use the White Rose Sites, we automatically collect:

• IP address, browser type, device info
• Pages viewed, referral sources, time spent
• Preferences saved via Cookies

From Other Sources

We may collect information about you from:

• Social media interactions
• Marketing partners or third-party vendors
• Public records or advertising platforms

Cookies and Tracking

We use Cookies and similar technologies to:

• Operate and improve our Services
• Save your preferences
• Track user behavior for analytics and ad personalization

You can manage or disable cookies in your browser settings.

For interest-based ads, you can opt out at:

• Network Advertising Initiative
• Digital Advertising Alliance

How We Use Your Information

We use your Personal Information to:

• Fulfill orders and provide support
• Improve the functionality of our website
• Customize product recommendations and marketing
• Respond to inquiries or feedback
• Prevent fraud and maintain security
• Comply with applicable legal obligations

Sharing Your Information

We may share your information with:

• Service providers: e.g., payment processors, shipping carriers, IT vendors
• Marketing partners: for tailored campaigns (with your consent where applicable)
• Legal authorities: when required by law
• In corporate transactions: such as a merger or acquisition
• With your consent: for any additional purposes

All third parties are required to protect your information.

Security

We implement appropriate technical and organizational measures to protect your Personal Information. However, no online system is entirely secure. Please protect your own login credentials and devices.

Retention

We retain your Personal Information as long as needed to:

• Fulfill purchases or legal obligations
• Provide customer support
• Maintain business records

Anonymized usage data may be kept longer for analytics or service improvement.

Your Rights

You have the right to:

• Access the Personal Information we hold about you
• Request correction or deletion of inaccurate data
• Withdraw consent where processing is based on consent

To make such requests, contact us as outlined below.

International Transfers

Your Personal Information may be stored or processed outside of Canada. Where applicable, we ensure third parties uphold similar levels of data protection.

Payment Processing

We use secure, PCI-DSS compliant third-party services for all payments. Your credit card details are handled directly by these providers and not stored by White Rose.

Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices—please review their policies separately.

Do Not Track

We do not respond to browser-based “Do Not Track” (DNT) signals.

Updates to This Policy

We may revise this Policy periodically. Updated versions will be posted on our site with a new effective date.

Major changes may be communicated via email or on-site notice.

Contact Us

If you have questions or requests related to this Policy, contact our Privacy Officer:

Privacy Officer
1220 Eglinton Avenue West
Toronto, Ontario
M6C 2E3
privacy@whiterose1957.ca